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    Technology Help Desk

    Having computer problems? We're here to help!

    Help desk line: ext. 4411

Tech Alerts

  • Phishing Emails Alert

    YSD is currently being targeted by scammers using spear phishing tactics. This is a reminder that Technology Services will not direct you to a website to update/change your username/password or reactivate your account. We are able to change or force a change of username/password without your interaction. Do not click on links that instruct you to do so in an email.

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  • Student User Account Changes

    On 8/3 several changes will be made to student accounts in support of the migration from Gaggle to Google G Suite. The changes were implemented to resolve naming conflicts more efficiently and to implement organizational policies. Most important is the change in student login username and password. For details on these changes, please refer to the “all staff” email sent out by Andy Gonzalez.

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  • Staff User Account Changes

    At end of day Friday 7/8, a mandatory password change will be pushed to all staff user accounts in an effort to improve usability and compliance of district services. The first time you login after Friday evening, you will be prompted to create a new password. New passwords will be required to follow industry complexity standards. Additionally, all staff will have access to a linked G Suite (Google) account after the password change. For more information, please refer to the "all staff" emails sent out by Andy Gonzalez.

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  • Migration from Gaggle to G-Suite

    On the evening of Friday, June 16, Technology Services will begin the migration process from Gaggle to Google G Suite district wide. On Monday, June 19, there will be an all-day service outage for Gaggle services as we complete the migration to G Suite services. On Tuesday, Teachers and students can begin using YSD G Suite. Click the post heading for details...

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  • 6/14 Phishing Scam Alert

    Tech Services has received numerous reports of staff receiving the spam message included below. This message has a subject line of “Outlook email to Google’s Gmail”. This email did not originate from Tech Services. If you have received (or receive) this email, please delete it. If you have responded to the message or clicked the hyperlink, please contact Tech Services immediately. Click this post heading for details...

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  • 5/17 Phishing Scam Alert

    Tech Services has received reports of staff receiving a spam message with a subject line of “New Message : Technical Notification”. This email did not originate from Tech Services. If you have received (or receive) this email, please delete it. If you have responded to the message or clicked the hyperlink, please contact Tech Services immediately. Click the post heading for details...

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  • 5/3 Phishing Scam Alert

    There is a large scale Phishing Scam targeting district and area email users. An email from a known source may appear in your inbox claiming "A Google Doc has been shared with you" and providing a link to access it.
    DO NOT CLICK THE LINK. DELETE THESE EMAILS IMMEDIATELY.
    Click this post heading for more information...

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  • 5/1 Network Issues (Update)

    Regional service providers have stabilized network performance and we have verified that our networks are no longer up/down. The issue appears to have been a Denial of Service (DoS) attack against area providers.

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  • 5/1 Network Issues

    We are experiencing issues with network service and it is our understanding that this is a region wide problem. This issue is causing intermittent issues with web and telephone services. Click the post heading for details...

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  • 4/25 Scheduled Network Upgrade

    A maintenance window for a necessary network upgrade has been scheduled for April 25th at 6 p.m. This upgrade may interrupt district internet access regardless of campus location. This outage will not affect Skyward access from home.

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Campus Status

  • Elementaries

    Adams - No issues

    Barge-Lincoln - No issues

    Discovery Lab - No issues

    Garfield - No issues

    Gilbert - No issues

    Hoover - No issues

    MLK - No issues

    McClure - No issues

    McKinley - No issues

    Nob Hill - No issues

    Ridgeview - No issues

    Robertson - No issues

    Roosevelt - No issues

    Whitney - No issues

     

    Middle Schools

    Discovery Lab - No issues

    Franklin - No issues

    LC - No issues

    Washington - No issues

    Wilson - No issues

     

    High Schools

    Davis - No issues

    Eisenhower - No issues

    Stanton - No issues

    Yakima Online - No issues

    YV-Tech - No issues